THE LEADER IN VOICE, DATA AND CALL CENTER RECORDING
For over 20 years, Red Box Recorders has been delivering voice and data recording solutions to business and organizations of all sizes, spanning multiple industries. Don’t worry if your organization doesn’t fall into one of the industries outlined below, contact us to find out how we can fulfill a solution tailored to your requirements.
Red Box is the smart choice for voice and data recording solutions. We help organizations achieve regulatory compliance and improve competitiveness, productivity and efficiency. We do this by supplying the tools to capture, authenticate, analyze and evaluate communications across many different channels.
SECTOR-FOCUSED SOLUTIONS
For over 20 years, Red Box Recorders has been delivering voice and data recording solutions to business and organizations of all sizes, spanning multiple industries. Don’t worry if your organization doesn’t fall into one of the industries outlined below, contact us to find out how we can fulfill a solution tailored to your requirements.
Public Safety
Red Box’s secure and resilient recording solution captures critical and emergency communications.
Contact Centers
Red Box can help contact centers to improve service, performance and resolve disputes.
Financial Sectors
Red Box is helping financial institutions comply with strict regulations.
Government
Red Box’s solution helps public sector organizations deliver outstanding services.
CALL RECORDING SOLUTIONS
At HigherGround we are committed to providing unparalleled software and service to our customers, with focus on our core areas of expertise. Concentration in these industries allows us to develop solutions that achieve and surpass desired goals.
CAPTURE & REPLAY
Learn how the Red Box solution provides swift access to information by capturing voice communications.
COMPLIANCE
If your organization has to record calls, learn how to achieve compliance with Red Box.
WORKFORCE OPTIMIZATION
Discover how Red Box can enhance quality and performance by identifying training needs of employees.
INCIDENT RECONSTRUCTION & AUDITING
Discover how Red Box can help to piece together and deliver important communications for disclosure.
LEARN MORE ABOUT RedBox
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